Order tracking

Follow your order from dispatch to doorstep

Every order gets a unique dispatch reference. Use it to look up your shipment, whether it is heading across the UK or travelling internationally.

Delivery milestones

Three stages from order to delivery

01

Order verification

We confirm your order details and check stock before it moves to the warehouse for packing.

02

Automated dispatch

Once your order leaves our partner warehouse, you receive an email with a unique tracking reference.

03

Courier delivery

Your parcel travels with tracked logistics until the final courier handover at your door.

Questions about your delivery or customs?

Our customer care team can help with delivery schedules and cross-border transit enquiries.